# Holos Telegram Mini App Guide

*A step-by-step walkthrough for creating your account, opening packs, and selling cards*

Holos offers a trading card mystery pack experience on both the Web and Telegram platforms.\
This guide is designed for first-time users who want to get started with Holos using the Telegram Mini App — covering everything from creating an account and topping up your wallet, to opening packs and either selling them back to Holos or listing them on Getgems.

**You can also find an explanation in the video on the** [**Telegram Mini App**](https://t.me/HolosTon_bot)**.**

👉 <https://t.me/HolosTon_bot>

### 📕 *Table of Contents*

1. [How to Create a Holos Account (in under 1 minute)](#how-to-create-a-holos-account-in-under-1-minute)
2. [How to Top Up Your Balance (For Crypto Holders)](#how-to-top-up-your-balance-for-crypto-holders)
3. [How to Buy TON with a Credit Card](#how-to-buy-ton-with-a-credit-card)
4. [How to Buy Points (For Faster Pack Opening)](#how-to-buy-points-for-faster-pack-opening)
5. [How to Open a Mystery Pack](#how-to-open-a-mystery-pack)
6. [How to Sell a Card Back to Holos (Buyback)](#how-to-sell-a-card-back-to-holos-buyback)
7. [How to List a Card on the Marketplace (Getgems)](#how-to-list-a-card-on-the-marketplace-getgems)
8. [Frequently Asked Questions (FAQ)](#frequently-asked-questions-faq)

#### How to Create a Holos Account (in under 1 minute)

1. Open the [**Holos Mini App**](https://t.me/HolosTon_bot) on Telegram

<figure><img src="https://961062125-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FQBtWbpziGlVpkI0ZY4qp%2Fuploads%2FdZnmhLOLRVnqq7cAKYZF%2F%E3%82%B9%E3%82%AF%E3%83%AA%E3%83%BC%E3%83%B3%E3%82%B7%E3%83%A7%E3%83%83%E3%83%88%202025-09-05%2015.28.56.png?alt=media&#x26;token=c7d81e39-31ff-4af0-aea2-d0faf4fe22cd" alt=""><figcaption></figcaption></figure>

2. Tap the START button at the bottom of the Holos Telegram Mini App.

<figure><img src="https://961062125-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FQBtWbpziGlVpkI0ZY4qp%2Fuploads%2Fg4x3MFRoWSUqMddNQpX6%2F%E3%82%B9%E3%82%AF%E3%83%AA%E3%83%BC%E3%83%B3%E3%82%B7%E3%83%A7%E3%83%83%E3%83%88%202025-09-05%2015.28.15.png?alt=media&#x26;token=b3211376-9cbe-4d9b-978e-cddfdb01face" alt=""><figcaption></figcaption></figure>

3. Tap either **"Rip & Hit the Jackpot!"** or **"Start Holos"**

<figure><img src="https://961062125-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FQBtWbpziGlVpkI0ZY4qp%2Fuploads%2FhI8VqFrbZGjQLBGLs9T5%2F%E3%82%B9%E3%82%AF%E3%83%AA%E3%83%BC%E3%83%B3%E3%82%B7%E3%83%A7%E3%83%83%E3%83%88%202025-09-05%2018.23.36.png?alt=media&#x26;token=82bdea2e-8a81-4c07-b28c-980629ca12a4" alt=""><figcaption></figcaption></figure>

4. Tap the **globe icon** (upper-right) to change the language

<figure><img src="https://961062125-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FQBtWbpziGlVpkI0ZY4qp%2Fuploads%2Feo5XWUO7UJi3E6McGV0P%2F%E3%82%B9%E3%82%AF%E3%83%AA%E3%83%BC%E3%83%B3%E3%82%B7%E3%83%A7%E3%83%83%E3%83%88%202025-09-05%2018.24.33.png?alt=media&#x26;token=27df9cef-34e0-48fc-a18c-62a675910203" alt=""><figcaption></figcaption></figure>

5. Tap **Sign In** from the top-right menu ( 三 )

<figure><img src="https://961062125-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FQBtWbpziGlVpkI0ZY4qp%2Fuploads%2FMSN9z39viHLKyMj2gL1t%2F%E3%82%B9%E3%82%AF%E3%83%AA%E3%83%BC%E3%83%B3%E3%82%B7%E3%83%A7%E3%83%83%E3%83%88%202025-09-05%2018.24.57.png?alt=media&#x26;token=a10b44b5-db4c-44ac-a9e3-323be8869121" alt=""><figcaption></figcaption></figure>

6. If you don’t have a wallet, just tap **Connect Wallet in Telegram** — a wallet will be created automatically

💡 On Holos, your wallet address is your account ID. No password is required.

<figure><img src="https://961062125-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FQBtWbpziGlVpkI0ZY4qp%2Fuploads%2F6dLzIKbJ8f9ST4ntyQuQ%2F%E3%82%B9%E3%82%AF%E3%83%AA%E3%83%BC%E3%83%B3%E3%82%B7%E3%83%A7%E3%83%83%E3%83%88%202025-09-05%2018.25.22.png?alt=media&#x26;token=8649fe7a-b5c5-4bd7-a265-e4b1006d3f25" alt=""><figcaption></figcaption></figure>

#### How to Top Up Your Balance (for Crypto Holders)

1. Open the **TON Wallet** mini app inside Telegram

<figure><img src="https://961062125-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FQBtWbpziGlVpkI0ZY4qp%2Fuploads%2FaA8WRk1uxko8uDkkoGzp%2F%E3%82%B9%E3%82%AF%E3%83%AA%E3%83%BC%E3%83%B3%E3%82%B7%E3%83%A7%E3%83%83%E3%83%88%202025-09-05%2018.28.07.png?alt=media&#x26;token=435b9b72-62e4-4792-9187-1753ecda0b12" alt=""><figcaption></figcaption></figure>

2. Tap **Wallet** in the bottom left

<figure><img src="https://961062125-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FQBtWbpziGlVpkI0ZY4qp%2Fuploads%2F5va0TrriPkeqO41vvpPu%2F%E3%82%B9%E3%82%AF%E3%83%AA%E3%83%BC%E3%83%B3%E3%82%B7%E3%83%A7%E3%83%83%E3%83%88%202025-09-05%2018.35.00.png?alt=media&#x26;token=cfcf2849-ce39-402a-af10-e904dd74ea76" alt=""><figcaption></figcaption></figure>

3. Switch the network to **TON**

> ⚠️ Note: The wallet address is different for TON vs Crypto

<figure><img src="https://961062125-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FQBtWbpziGlVpkI0ZY4qp%2Fuploads%2FVMdIEfTcs0wGOyQUAx6J%2F%E3%82%B9%E3%82%AF%E3%83%AA%E3%83%BC%E3%83%B3%E3%82%B7%E3%83%A7%E3%83%83%E3%83%88%202025-09-05%2018.29.13.png?alt=media&#x26;token=d188f2b0-179c-4735-acf7-1ea50dac145e" alt=""><figcaption></figcaption></figure>

4. Tap **Deposit**

<figure><img src="https://961062125-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FQBtWbpziGlVpkI0ZY4qp%2Fuploads%2FmTkNARXNMA3uB9K5vtJd%2F%E3%82%B9%E3%82%AF%E3%83%AA%E3%83%BC%E3%83%B3%E3%82%B7%E3%83%A7%E3%83%83%E3%83%88%202025-09-05%2018.29.30.png?alt=media&#x26;token=5f3ab44b-6696-40f7-ae48-66c9272a2759" alt=""><figcaption></figcaption></figure>

5. Select **External Wallet**

<figure><img src="https://961062125-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FQBtWbpziGlVpkI0ZY4qp%2Fuploads%2FEV6VNNlDUnLz7YDXmpg8%2F%E3%82%B9%E3%82%AF%E3%83%AA%E3%83%BC%E3%83%B3%E3%82%B7%E3%83%A7%E3%83%83%E3%83%88%202025-09-05%2018.29.57.png?alt=media&#x26;token=1f56a577-0dfa-410d-8274-0fb1b49ef159" alt=""><figcaption></figcaption></figure>

6. Send funds to the displayed TON wallet address

<figure><img src="https://961062125-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FQBtWbpziGlVpkI0ZY4qp%2Fuploads%2FuCMQ8P2CcCNlrlOnSrTw%2F%E3%82%B9%E3%82%AF%E3%83%AA%E3%83%BC%E3%83%B3%E3%82%B7%E3%83%A7%E3%83%83%E3%83%88%202025-09-05%2018.30.16.png?alt=media&#x26;token=abf25b91-7572-4e22-b3cc-c9dd5a319f08" alt=""><figcaption></figcaption></figure>

#### How to Buy TON with a Credit Card

1. Open the **TON Wallet** in Telegram
2. Make sure the network is set to **TON**

<figure><img src="https://961062125-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FQBtWbpziGlVpkI0ZY4qp%2Fuploads%2FVMdIEfTcs0wGOyQUAx6J%2F%E3%82%B9%E3%82%AF%E3%83%AA%E3%83%BC%E3%83%B3%E3%82%B7%E3%83%A7%E3%83%83%E3%83%88%202025-09-05%2018.29.13.png?alt=media&#x26;token=d188f2b0-179c-4735-acf7-1ea50dac145e" alt=""><figcaption></figcaption></figure>

3. Tap **Buy TON**

<figure><img src="https://961062125-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FQBtWbpziGlVpkI0ZY4qp%2Fuploads%2FS8VsOcwq42KqcA4fNBST%2F%E3%82%B9%E3%82%AF%E3%83%AA%E3%83%BC%E3%83%B3%E3%82%B7%E3%83%A7%E3%83%83%E3%83%88%202025-09-05%2018.37.26.png?alt=media&#x26;token=18c65e67-aec0-45ea-9ffb-d954f6d5ba60" alt=""><figcaption></figcaption></figure>

4. Enter your credit card details and complete the payment

<figure><img src="https://961062125-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FQBtWbpziGlVpkI0ZY4qp%2Fuploads%2FJCMk0j1cZgMtgPObQMSe%2F%E3%82%B9%E3%82%AF%E3%83%AA%E3%83%BC%E3%83%B3%E3%82%B7%E3%83%A7%E3%83%83%E3%83%88%202025-09-05%2018.38.12.png?alt=media&#x26;token=9008df84-e077-4550-8d34-563487959448" alt=""><figcaption></figcaption></figure>

5. Check that your TON balance is reflected in **Your Balance** on Holos

<figure><img src="https://961062125-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FQBtWbpziGlVpkI0ZY4qp%2Fuploads%2FO2d5gecKATAgbdxfp6UQ%2F%E3%82%B9%E3%82%AF%E3%83%AA%E3%83%BC%E3%83%B3%E3%82%B7%E3%83%A7%E3%83%83%E3%83%88%202025-09-05%2018.38.43.png?alt=media&#x26;token=8663a20a-07cf-40a9-bfbc-5fcc19c65bb9" alt=""><figcaption></figcaption></figure>

#### How to Buy Points (For Faster Pack Opening)

1. Choose how many Points you want to buy

<figure><img src="https://961062125-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FQBtWbpziGlVpkI0ZY4qp%2Fuploads%2F1d1fgGApcIC1hCybRERY%2F%E3%82%B9%E3%82%AF%E3%83%AA%E3%83%BC%E3%83%B3%E3%82%B7%E3%83%A7%E3%83%83%E3%83%88%202025-09-05%2018.40.43.png?alt=media&#x26;token=55e269d5-d585-444f-b953-f11fec8e306a" alt=""><figcaption></figcaption></figure>

2. Tap **Select Payment**

<figure><img src="https://961062125-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FQBtWbpziGlVpkI0ZY4qp%2Fuploads%2FC779T4IIsLafsK6kaaEG%2F%E3%82%B9%E3%82%AF%E3%83%AA%E3%83%BC%E3%83%B3%E3%82%B7%E3%83%A7%E3%83%83%E3%83%88%202025-09-05%2018.41.05.png?alt=media&#x26;token=cfb2dc41-bc03-4fca-9f64-bffc56d01771" alt=""><figcaption></figcaption></figure>

3. Choose a token (TON, USDT, etc.) for payment

<figure><img src="https://961062125-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FQBtWbpziGlVpkI0ZY4qp%2Fuploads%2Fhgr7xsPKXmFmR5PLdTxG%2F%E3%82%B9%E3%82%AF%E3%83%AA%E3%83%BC%E3%83%B3%E3%82%B7%E3%83%A7%E3%83%83%E3%83%88%202025-09-05%2018.41.25.png?alt=media&#x26;token=40a9c1d4-b215-4372-a7ea-e0978a02e41b" alt=""><figcaption></figcaption></figure>

4. After purchase, check that Points are reflected in **Your Balance**

> **・**&#x50;oints allow faster pack openings since they don’t require blockchain confirmation.
>
> **・Bonus Points** will be consumed **before** your paid Points.

<figure><img src="https://961062125-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FQBtWbpziGlVpkI0ZY4qp%2Fuploads%2FdnT2gwpV7zukdjSkKJET%2F%E3%82%B9%E3%82%AF%E3%83%AA%E3%83%BC%E3%83%B3%E3%82%B7%E3%83%A7%E3%83%83%E3%83%88%202025-09-05%2018.42.01.png?alt=media&#x26;token=d1b59dfe-da67-4555-bcb8-cfa7df1f9aa2" alt=""><figcaption></figcaption></figure>

#### How to Open a Mystery Pack

1. Choose the pack you want

<figure><img src="https://961062125-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FQBtWbpziGlVpkI0ZY4qp%2Fuploads%2Fgsqt8OcwXGPFcvMExuBT%2F%E3%82%B9%E3%82%AF%E3%83%AA%E3%83%BC%E3%83%B3%E3%82%B7%E3%83%A7%E3%83%83%E3%83%88%202025-09-05%2018.44.11.png?alt=media&#x26;token=7ae84a2f-13e6-4cee-9833-66c03b5b414e" alt=""><figcaption></figcaption></figure>

2. Check the **Odds** for that pack

<figure><img src="https://961062125-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FQBtWbpziGlVpkI0ZY4qp%2Fuploads%2FVJKqV9DIxDPQitxzbVIx%2F%E3%82%B9%E3%82%AF%E3%83%AA%E3%83%BC%E3%83%B3%E3%82%B7%E3%83%A7%E3%83%83%E3%83%88%202025-09-05%2018.44.48.png?alt=media&#x26;token=c0e5eba3-fd8c-4858-800c-241ab142d50e" alt=""><figcaption></figcaption></figure>

3. Tap **Open Pack**

<figure><img src="https://961062125-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FQBtWbpziGlVpkI0ZY4qp%2Fuploads%2FKjCOWRuVUkYDJDcrzq2X%2F%E3%82%B9%E3%82%AF%E3%83%AA%E3%83%BC%E3%83%B3%E3%82%B7%E3%83%A7%E3%83%83%E3%83%88%202025-09-05%2018.44.28.png?alt=media&#x26;token=06cc2e2f-45cd-4b1a-a6e3-7aa54b009be2" alt=""><figcaption></figcaption></figure>

4. Select your payment method (TON / USDT / Point)\* Using Points allows for **faster opening**

<figure><img src="https://961062125-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FQBtWbpziGlVpkI0ZY4qp%2Fuploads%2FzNMP7NJZoR8SDrZ76bvn%2F%E3%82%B9%E3%82%AF%E3%83%AA%E3%83%BC%E3%83%B3%E3%82%B7%E3%83%A7%E3%83%83%E3%83%88%202025-09-05%2018.45.14.png?alt=media&#x26;token=841a1e7e-b357-4c80-b503-ffdbaf71c8c6" alt=""><figcaption></figcaption></figure>

5. **Bonus Points** (if available) will be consumed first

> 📦 You can preview what’s inside each pack here.
>
> **What's Inside the Pack?**&#x20;
>
> **👉**

#### How to Sell a Card Back to Holos (Buyback)

1. Select the card you want to sell

<figure><img src="https://961062125-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FQBtWbpziGlVpkI0ZY4qp%2Fuploads%2FfyAUA66oZIHRT6cLULS8%2F%E3%82%B9%E3%82%AF%E3%83%AA%E3%83%BC%E3%83%B3%E3%82%B7%E3%83%A7%E3%83%83%E3%83%88%202025-09-05%2018.47.54.png?alt=media&#x26;token=e3d5d823-a76d-4441-877b-1313a22a3c07" alt=""><figcaption></figcaption></figure>

2. Tap **Sell Now**

<figure><img src="https://961062125-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FQBtWbpziGlVpkI0ZY4qp%2Fuploads%2FqHj2Sa3jrNZQ3GsAicLy%2F%E3%82%B9%E3%82%AF%E3%83%AA%E3%83%BC%E3%83%B3%E3%82%B7%E3%83%A7%E3%83%83%E3%83%88%202025-09-05%2018.47.34.png?alt=media&#x26;token=72e2353a-4f41-436a-8c87-997dc8feadcb" alt=""><figcaption></figcaption></figure>

3. Review the confirmation screen and tap Confirm

<figure><img src="https://961062125-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FQBtWbpziGlVpkI0ZY4qp%2Fuploads%2FAdypRIReP9z3XPAYehi2%2F%E3%82%B9%E3%82%AF%E3%83%AA%E3%83%BC%E3%83%B3%E3%82%B7%E3%83%A7%E3%83%83%E3%83%88%202025-09-05%2018.48.12.png?alt=media&#x26;token=65a59c88-9763-49b3-86b6-994690831eb9" alt=""><figcaption></figcaption></figure>

4. Approve the transaction via your wallet
5. TON will be credited to your wallet immediately

#### How to List a Card on the Marketplace (Getgems)

👉 [Getgems Holos Collection ](https://t.me/GetgemsNftBot/gems?startapp=collection-addr_EQDc1YUCNRWadQa8i2v1bMxra6y_8j6dH1n6kQq4m8BR1Ig_)

<figure><img src="https://961062125-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FQBtWbpziGlVpkI0ZY4qp%2Fuploads%2FpWciSxchdIC9OXeZKaYn%2F%E3%82%B9%E3%82%AF%E3%83%AA%E3%83%BC%E3%83%B3%E3%82%B7%E3%83%A7%E3%83%83%E3%83%88%202025-09-05%2018.50.18.png?alt=media&#x26;token=78c36bb5-3d93-473a-8c2a-376b84c3718f" alt=""><figcaption></figcaption></figure>

1. Select the card you want to sell

<figure><img src="https://961062125-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FQBtWbpziGlVpkI0ZY4qp%2Fuploads%2FLSpsjK7faWHP0ZrqR2x2%2F%E3%82%B9%E3%82%AF%E3%83%AA%E3%83%BC%E3%83%B3%E3%82%B7%E3%83%A7%E3%83%83%E3%83%88%202025-09-05%2018.52.58.png?alt=media&#x26;token=e05f11e1-4d00-4e35-bace-a0dab483fe57" alt=""><figcaption></figcaption></figure>

2. Tap **Put on Sale**

<figure><img src="https://961062125-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FQBtWbpziGlVpkI0ZY4qp%2Fuploads%2FIs8s7LM3BOb0H6m7qkAg%2F%E3%82%B9%E3%82%AF%E3%83%AA%E3%83%BC%E3%83%B3%E3%82%B7%E3%83%A7%E3%83%83%E3%83%88%202025-09-05%2018.53.21.png?alt=media&#x26;token=4700f8a1-8215-4464-b854-4a93660a53d6" alt=""><figcaption></figcaption></figure>

3. Choose a listing format: **Fixed Price** or **Auction**

<figure><img src="https://961062125-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FQBtWbpziGlVpkI0ZY4qp%2Fuploads%2FTQjqj4rFlpWe9Cb887CB%2F%E3%82%B9%E3%82%AF%E3%83%AA%E3%83%BC%E3%83%B3%E3%82%B7%E3%83%A7%E3%83%83%E3%83%88%202025-09-05%2018.53.33.png?alt=media&#x26;token=c049bf4d-f04d-47fd-865a-84bb26425e7d" alt=""><figcaption></figcaption></figure>

4. Enter your desired price

<figure><img src="https://961062125-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FQBtWbpziGlVpkI0ZY4qp%2Fuploads%2FX6kWmFkVLeGO4zCyMHk9%2F%E3%82%B9%E3%82%AF%E3%83%AA%E3%83%BC%E3%83%B3%E3%82%B7%E3%83%A7%E3%83%83%E3%83%88%202025-09-05%2018.53.52.png?alt=media&#x26;token=3d7f09d3-62e0-4c20-a3c3-4040c6b4f0fc" alt=""><figcaption></figcaption></figure>

5. Approve the transaction via wallet

<figure><img src="https://961062125-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FQBtWbpziGlVpkI0ZY4qp%2Fuploads%2FqmjHpRUSHsm2rODBN1ny%2F%E3%82%B9%E3%82%AF%E3%83%AA%E3%83%BC%E3%83%B3%E3%82%B7%E3%83%A7%E3%83%83%E3%83%88%202025-09-05%2018.54.22.png?alt=media&#x26;token=9883e64d-dc98-4da5-9fec-650f3bdfc913" alt=""><figcaption></figcaption></figure>

6. Your card will be listed and visible on the market

<figure><img src="https://961062125-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FQBtWbpziGlVpkI0ZY4qp%2Fuploads%2FnlhAfw4mygbfPJBUYNbK%2F%E3%82%B9%E3%82%AF%E3%83%AA%E3%83%BC%E3%83%B3%E3%82%B7%E3%83%A7%E3%83%83%E3%83%88%202025-09-05%2018.54.44.png?alt=media&#x26;token=db7641f1-d836-425c-8199-76e14921b405" alt=""><figcaption></figcaption></figure>

#### Holos is Simple, Fast, and Designed for Ownership

Holos is an innovative platform where everything — from wallet creation to card sales — happens seamlessly via Telegram or Web.Just follow the steps above, and anyone can start collecting and trading instantly.

> If you run into issues, feel free to contact Holos Support anytime in here.

#### Frequently Asked Questions (FAQ)

**❓1. If I delete my wallet, will I lose my Holos account?**

Yes. Your Holos account is tied to your wallet address. If you lose access to your wallet, your Holos data will also be lost. Be sure to save your recovery phrase!

**❓2. Do Points expire?**

No, regular Points do not expire. However, Bonus Points earned through promotions may come with an expiration date.

**❓3. Can I use Holos if I only have a Telegram account?**

Yes. Holos is built as both a web service and a Telegram Mini App, and Telegram is all you need to get started. Your wallet will be created automatically.

**❓4. What’s a wallet?**

A wallet is a digital account that holds your cryptocurrency. Holos uses it to manage payments and deliver items. Telegram can create one for you instantly.

**❓5. What’s the difference between TON and Crypto?**

TON is a specific blockchain used by Telegram. "Crypto" is a broad term. Holos uses the TON network, so make sure your wallet is set to that network.

**❓6. Can I use a credit card?**

Yes. You can buy TON using a credit card through the Telegram Wallet. The TON will then appear in "YOUR BALANCE" in Holos.

**❓7. What are Points?**

Points are Holos’ internal payment method. They allow you to open packs faster, **without blockchain delays or fees**.

**❓8. What’s the difference between Bonus Points and paid Points?**

Bonus Points are promotional credits and are used first before your paid Points. They may also expire.

**❓9. Where are my cards after I open a pack?**

Cards are stored in your Holos Collection. You can choose to keep, sell, ship, or list them on Getgems.

**❓10. How does Buyback work?**

After opening a mystery pack, you can sell the card directly to Holos. Once you approve the transaction, TON will be instantly transferred to your wallet. Please note that you only have one chance to sell cards back to Holos, and that timing is **immediately after opening the pack**.

**❓11. What’s the difference between Fixed Price and Auction?**

Fixed Price sells your card immediately at the listed price. Auction lets buyers bid — ideal if you're aiming for a higher sale price.

**❓12. What should I do if I can’t log in?**

Go back to the Holos bot in Telegram and tap /start. If your wallet is already connected, Holos will resume automatically. If not, please contact Holos support here.

**❓13. Can I use both the Holos Web App and Telegram App with the same account?**

Not directly. Holos identifies users by wallet address. If you use a different wallet on Telegram vs. Web, the data will not sync. To transfer funds, you’ll need to send them from your Web-connected wallet to your Telegram-connected wallet manually.
