# Purchasing, Delivery & Redemption

**Q16. How is the physical item delivered after an NFT is burned?**\
A16. The item is shipped to the address specified by the user. Shipping costs are borne by the user.

**Q17. Are there countries where delivery is not possible?**\
A17. Delivery is available to most countries except where restricted by international laws or sanctions.

**Q18. Can I retain the NFT without redeeming it?**\
A18. Yes, users may hold the NFT indefinitely or sell it later.

**Q19. Is there a risk of damage during shipping?**\
A19. While packaging and insurance measures are taken, zero risk cannot be guaranteed.

**Q20. Can physical cards be delivered anonymously?**\
A20. No. A name and shipping address are required to process delivery.

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